{"id":1839,"date":"2021-03-09T10:34:24","date_gmt":"2021-03-09T10:34:24","guid":{"rendered":"http:\/\/mwmitaly.com\/?p=1839"},"modified":"2021-03-09T10:48:56","modified_gmt":"2021-03-09T10:48:56","slug":"e-commerce-logistics-the-quality-of-service-is-the-base-of-success-in-online-sales","status":"publish","type":"post","link":"https:\/\/mwmitaly.com\/en\/e-commerce-logistics-the-quality-of-service-is-the-base-of-success-in-online-sales\/","title":{"rendered":"E-commerce logistics: the quality of service is the base of success in online sales"},"content":{"rendered":"\t\t
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Logistics services for e-commerce<\/a><\/span><\/strong> <\/b>are increasingly important for the success of a digital shop. Warehouse management<\/b>, delivery times<\/b> and packaging<\/b> accuracy make the difference in an increasingly competitive market. Choosing a partner to whom you entrust the logistics service for e-commerce sites can help to better seize the opportunities of this rapidly growing sector.<\/p>

A surge in online sales: from the lockdown to the new buying habits of Italians<\/h2>

2020 was a crucial year for the e-commerce sector in our country, which has long been behind in Europe. According to data from the B2c e-commerce Observatory, the positive trend translates into 4.7 billion, more than in 2019 (+ 26%), for a total of 22.7 billion euros generated by online product purchases in Italy *.<\/p>

The health crisis and the lockdown have influenced shopping and consumption habits<\/b>, bringing many people closer to the world of online shopping<\/b>.<\/p>

The greater trust and familiarity with online stores and the convenience of home delivery have consolidated the new ways of purchasing consumers, pushing more and more companies to enter the e-commerce market.<\/em><\/span><\/p><\/blockquote>

*\u00a0<\/em>These data emerge from the research carried out by the B2c e-commerce Observatory promoted by the School of Management of the Politecnico di Milano and by Netcomm<\/span><\/strong><\/a>, the Italian Electronic Commerce Consortium.<\/i><\/span><\/p>

\"picking\"<\/p>

The partner for the logistics of e-commerce sites: dedicated services for each business model<\/h2>

To achieve and maintain high online sales performance, it is essential to better organize all e-commerce logistics<\/strong> activities. E-commerce requires order fulfillment<\/b>, product<\/b> presentation<\/b> and customer care<\/b> processes that differ from those of traditional sales.<\/p>

Relying on an expert partner in e-commerce logistics allows companies to rely on specialized skills and advanced technologies for the efficient management of goods storage, packaging<\/b> and shipping services<\/b><\/span><\/a>.<\/p>

Warehouse organization: advanced technologies to optimize the storage and picking phases<\/h2>

The organization of the warehouse<\/b> and the timeliness with which the storage information is updated is essential for effective management of online sales. Through dedicated software, a fast and constant electronic exchange<\/b> is created between the logistics partner and the company, to offer the customer accurate information on availability.<\/p>

The use of digital processes such as radio frequency technology<\/b> for picking<\/b> maximizes the accuracy in order fulfillment, minimizing errors.<\/em><\/span><\/p><\/blockquote>

Packaging solutions: protect, optimize and communicate<\/h2>

Equally important is the product packaging phase<\/b>, declined in solutions designed ad hoc based on the specificity of the product, to protect it at best and optimize its transport.<\/p>

The choice of packaging and communication materials that preserve the goods also foster a positive shopping experience<\/b> and help build customer loyalty.<\/p>

\"Logistica<\/p>

Shipping and delivery: speed, flexibility, convenience<\/h2>

Delivery times<\/b> are a crucial aspect in the performance of an online shop. The choice of the carrier, the definition of tariffs and flexibility in delivery planning are essential elements for consumer satisfaction<\/b>. The transport solutions take into account the company’s business model<\/b> and customer needs, to respond to a wide range of requests, including, for example, delivery on Saturdays and Sundays or at lockers<\/b>.<\/p>

\"spedizioni<\/h2>

Reverse Logistics: a 360 \u00b0 consultancy for your online business<\/strong><\/h2>

The logistics partner supports the company in managing the returns<\/b>, offering prompt advice. The customer care service must offer timely answers and implement problem solving strategies.<\/p>

This activity is aimed at reducing the economic impact of the returns and transforming the connection with the customer into an opportunity to build a lasting relationship<\/b>.<\/p>

The choice of the partner for e-commerce logistics: solidity, flexibility, experience<\/h2>

An e-commerce logistics service provider can help you grow your online business flexibly, through services tailored to the specifics of the product and business targets.<\/p>

Relying on a logistics partner allows the company to focus on sales<\/b>, delegating to experienced professionals the management of storage<\/b>, packaging<\/b> and shipping<\/b>, designed in a careful and targeted way.<\/p>

– – –<\/p>

Would you like more information on the e-commerce logistics service<\/a><\/span>?
Contact MWM<\/span><\/a> and find out how we can help you grow your online business.<\/h5>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Logistics services for e-commerce are increasingly important for the success of a digital shop. Warehouse management, delivery times and packaging accuracy make the difference in an increasingly competitive market. 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